The TMS, as it should have been
Not a bolt-on. The system at the heart of a forwarder — every shipment, every vendor, every customer, every number — rebuilt for an age where agents do the laborious work.
Forwarders are the engine of World Trade,
and the TMS is their Chassis.
Every shipment, every document, every number passes through one system. Change the heart and you change the whole business.
Started in the age of AI. Not thirty years before it.
Legacy TMSs assume a person clicks a button to make something happen. FreightSuite assumes an agent does the laborious work and knowledge workers do the value-add. It's far easier to build that from scratch than to retrofit it onto an old system.
If an agent can do it more efficiently than a person, it should.
So people stop being cost centres and start doing the work only people can do. That is the single biggest change this TMS makes to a forwarder.
Truly end to end
Quote
Generated in under a minute, from your rates.
Book and instruct
Carriers and hauliers instructed from the booking.
Document and track
Every document generated; every milestone tracked.
Invoice
Sales invoices raised on each customer's terms.
Collect and reconcile
Cash matched, ledger reconciled, accounts in step.
Chase
Overdue invoices followed up by the credit control agent.
Built for the whole of a forwarder's world
Continents deployed
Modes: ocean, air, road, rail, multimodal
To generate a quote
Every mode. Every leg. One job.
Ocean, air, road, rail and multimodal, from origin to destination, on a single job file.
Origin and destination on one file
Both ends of the move, the routing between them, shared with everyone who acts on it.
Consolidation
Group shipments into consols and manage the master and the houses together.
Rate management
Carrier and customer rates held once, applied to every quote and every job.
Many offices, many currencies, many jurisdictions. One truth.
Built for forwarders that operate across borders, entities and time zones.
Multi-office, one-file policy
Every office works the same job file. Nothing re-keyed, nothing out of sync.
Inter-office billing and profit share
Invoices between offices raised automatically. Margin split by the rules you set.
Multi-currency, multi-jurisdiction
Bill, pay and report in any currency, under any tax regime, from any entity.
Your customers see everything. Except what they shouldn't.
The same platform, opened to the people you ship for.
Customer portal
Every booking on one map, every update as it happens, quotes and documents on demand.
Informed without asking
Any change on a job or a booking reaches the customer automatically.
See the business live. Ask an agent to act on it.
Analytics and agents share the same data, so what you see is what gets done.
Analytics and dashboards
Power BI-style reporting, live, from the same data the jobs run on.
Agents you talk to like a colleague
Ask for a report, a chase, a job worked. They do it, and keep doing it on a schedule, operationally and managerially.
Run the business three times more efficiently. All of it falls to net profit.
Off-the-shelf features don't move the number. Changing the system that everything runs on does.
Throughput
More jobs per operative, because agents carry the routine.
Profitability
Cost centres become profit centres. Margin stops leaking at every step.
Customer service
Faster quotes, live updates, fewer errors. The customer feels all of it.
Forwarders aren't limited by their people. They're bottlenecked by their TMS.
Our job is to remove the bottleneck — in throughput, in profitability and in customer service. The agents belong to you. They carry your SOPs. And we will never take them out of the platform.
