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Operations & Execution

One job. Every instruction, document and update. Executed in one place.

From instructing the carrier to issuing the invoice, the whole job runs from a single task list with agents doing the routine work and operators stepping in where it counts.

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Human and agent, together

Where the operator meets the agent

The operator works the job. In the background, agents prepopulate the data, draft the documents, chase the updates and match the costs. What reaches the operator is the decision, not the admin.

An operator's job screen with three agents working in the background: prepopulating the job, drafting the bill of lading and matching the carrier invoice
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Full-suite execution

Everything a job needs, generated and sent from the platform

One set of job data generating every document: AWB, HAWB, MAWB, B/L, MBL, HBL, CMR and POD

Instruct carriers and hauliers

Ocean carriers, airlines and road hauliers, instructed from the booking with the details already filled in.

Every document, generated

Airway bills, house and master AWBs, bills of lading, house and master B/Ls, CMRs and PODs — created from the job data, not retyped into it.

Tracking, customs and customer updates

Milestones tracked, customs clearances filed, and customers kept informed — automatically, as the job moves.

Routing, shared with everyone who needs it

Full multi-leg routing on the job, passed to the internal teams and external parties who act on it.

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The task list

A task list that runs the job

Every step, human or agent, lives in one workflow-driven list. View it by person or by booking.

By person or by booking

An operator sees their tasks across all jobs; a manager sees every task on one job.

Prepopulated, not retyped

Each task opens with the data already in it. The operator confirms, corrects, or approves.

Exceptions rise to the top

Anything the agents can't resolve is flagged and routed to a person, so nothing slips through quietly.

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Into the numbers

The job doesn't end at delivery. Neither does the automation.

Execution flows straight into the numbers, so operations and finance are looking at the same job.

Quote to job, no re-entry

The quote becomes the booking. Rates, routing and parties carry through.

Invoices created, issued and posted

Raised from the job, sent to the customer, and piped into your accounting system.

Costs matched to payables, automatically

Supplier invoices are matched to the right job costs and linked to finance without a hand touching them.

Quote to job to invoice to accounting, with supplier costs from Maersk, Hutchison and DHL each matched to a payable

Watch a job run end to end

Bring a real shipment. We'll instruct, document, track and invoice it in front of you.