The real exposure is the system that cannot change
The risk forwarders fear in moving is smaller than the one they carry by staying on software whose cost now climbs with every shipment, and which takes the better part of a year to alter.
Built by operators
The founders built and ran a real freight forwarder before building the software. It is shaped by people who have worked the desk, not only the codebase.
Backed by the industry
Industry leaders have put their names behind it, including Mark White,former President of Seko Logistics. People who know what enterprise forwarding actually demands.
You prove it before you commit
Both systems run in parallel through migration, so you see it working on your own operation before anything depends on it. The exposure is contained. Staying is the cost that compounds.
They built a forwarder just to learn how to automate it with AI.
Mads Jensen, Superseed Ventures
An exciting challenger for the status quo of freight forwarding ERP systems.
Ruben Huber, OceanX
FreightSuite provided a clear and seamless transition from my current TMS to a TMS that future proofs my business. I have been so impressed with the team.
Ian Richardson, Hegelmann Multimodal
The honest reason most forwarders stay
It is rarely that the software is better. It is that leaving feels expensive.
After years of investment, configuration and training, the cost of change feels larger than the cost of staying, even as the running costs climb. That instinct is reasonable. It is also exactly where most migrations are won or lost.
So we built implementation around it. The team that moves you has worked a freight desk andlived a bad cutover. Both systems run in parallel until your team is confident, and yourcustomers never notice the change.
The migration problem
Implementation built by people who have lived a bad cutover
Most TMS migrations struggle because the vendor hands over a manual and disappears. The team that implemented the software has never worked a freight desk, so they do not understand the complexity. This creates additional costs and fails to win over the teams affected. FreightSuite does this in-house. We understand the day-to-day operations and focus on building strong relationships with the team above anything else.
Weeks
not the 6 to 12 months or more a CargoWise rollout typically takes
01
Live data migration
Your data moves cleanly. No manual re-entry, no lost history, no gap between systems.
02
Parallel running
Both systems operate at once until your team is confident. Shipments never stop.
03
Role-specific onboarding
Ops, finance and commercial each get onboarding built for how they actually work.
04
Clean cutover
Your customers do not notice the change. Your team is confident before it is committed.
Fit check
Where CargoWise is still the right call
Not every forwarder should move. Two situations where staying is the stronger decision.
Wide module use
If your operation actively runs dozens of CargoWise's acquired niche modules, that breadth is worth weighing.
No clear financial partner
If you do not yet have a clear alternative for financial reporting away from CargoWise, you are not ready to move yet.
Common questions
What forwarders ask before they move
Is FreightSuite a genuine CargoWise alternative for enterprise forwarders?
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Yes. FreightSuite is an AI-native, agentic TMS built specifically for enterprise freight forwarders, by a team that built and ran a real forwarder before building the software. It is built for the same enterprise complexity CargoWise serves, without the legacy architecture or the implementation timeline.
How long does migration from CargoWise take?
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Weeks, rather than the 6 to 12 months or more a CargoWise implementation typically takes. Migration runs in structured phases with both systems live in parallel, so shipments never stop and data moves cleanly with no manual re-entry.
Can we migrate without disrupting our live operations?
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This is the concern we hear most, and the most legitimate one. Freight forwarding has no pause button, so the new system earns its place before it takes over. We run a mandatory parallel phase, usually four to eight weeks, where your team processes new jobs in FreightSuite while CargoWise stays fully live. We keep a discrepancy log throughout, and cutover only happens once that log is at zero and your operations director has signed off. We set a readiness standard and work forwards to it, rather than setting a date and working backwards.
What happens to our data? We have years of history in CargoWise.
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It is migrated cleanly, with no manual re-entry and no gap between systems. Before any extraction, we run a full data audit that catalogues every data category, its volume and its retention obligation. We then define what moves into FreightSuite and what goes to a compliant archive. Years of shipment records, customs entries and financial history do not need to sit in your live TMS to be safe and accessible. They need to be in a structured, auditable format, which is a simpler problem to solve. No data is touched until its destination is confirmed.
How does migration handle customs authority record retention?
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Migration moves live data and archives historical data compliantly. It does not mean deletion. Customs authorities require financial and customs records to be kept for four to six years depending on type, and we treat seven years as the safe default across all categories. We map each data category to its retention obligation, confirm the archive format is customs-compliant, and validate retrieval before you give CargoWise a single day of notice. You will not be left without records during an audit.
How long will it take to retrain our team?
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Training begins three to four weeks before cutover, so your team builds confidence before the system goes live. We identify two or three super users per team early, who complete user acceptance testing and become internal champions. Teams consistently find FreightSuite more intuitive than CargoWise, and adoption faster than they expected. There is also an AI assistant inside the platform to support users day to day. We do not declare training complete until your team tells us they are ready.
What if it doesn't work out? Will we be locked into another system?
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FreightSuite is built on open APIs and standard data formats. Your data is exportable in JSON, CSV and PDF at any time, with no proprietary lock, no extraction fee and no exit penalty. This is written into our standard MSA and is not a negotiation point. We exist because forwarders deserve software that competes for their business rather than software that holds them in place.
Who is behind FreightSuite?
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The founders built and ran a real freight forwarder before building the software, so the product is shaped by people who have worked the desk. FreightSuite is venture-backed and carries industry backing, including Mark White, former President of Seko Logistics.
What return on investment can we expect?
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Forwarders typically reach positive ROI within two months and around three times their annual investment over the year. Operator throughput rises by roughly 40 per cent within three months, with net margin improving by three to eight percentage points.*
No demo theatre. No slide decks.
A working session built around your operations, your data and your questions.
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